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ROAM Services
ROAM has pre-integrated business support tools into the ROAM platform. These business services are integrated into the ROAM navigation, meaning events are logged and deployment happens for users within a few clicks. The ROAM platform offers: ROAM Conferencing – Online collaboration and Video conferencing Business travel is becoming more and more costly. Many businesses have been forced to slash travel budgets. This reduction in travel is making it difficult for teams in different locations to easily collaborate on projects. However, regular collaboration is critical to ensure the success of business projects. ROAM Conferencing provides a secure way to share PowerPoint presentations, documents, applications, desktops and multi-party audio and video. All conference participants are ROAM users, so hosts know exactly who is attending each conference. Remote Support Tool - Live remote support ROAM’s Remote Support Tool provides a fast, easy and secure remote-support service. A user can be at home, on vacation, or in the office and, as long as they are logged into ROAM, they will always have the security of knowing that they are a click away from getting help if they need it. The Remote Support Tool allows support staff to securely and remotely view and take permission based control of the end user's desktop. End users instantly exchange files, folders or a combination of files and folders. Support staff can use the chat window to communicate with the end user and resolve the issue quickly. Office PC Desktop Access – Access the desktop of your office PC ROAM's Office PC Desktop Access allows users to remotely connect to their office PC anywhere. Users can be in a hotel room and have access to the files, network shares, and applications located on their corporate PC, simply by accessing an Internet connection and logging into ROAM. Personal PC Desktop Access – Access the desktop of your personal PC ROAM's Personal PC Desktop Access allows users to remotely connect their personal home PC anywhere. Users can be in a hotel room and have access to the files, network shares, and applications located on their personal PC, simply by accessing an Internet connection and logging into ROAM. |