Join a Growing Team that is Connecting People ... Everywhere
AnyWare Group is currently seeking motivated individuals to join our rapidly expanding team. AnyWare Group is the market leader in remote access for healthcare organizations and was recently recognized as having one of the top ten solutions for healthcare by IDC. Demand and use of the ROAM service is growing quickly, particularly in Canada where New Brunswick recently selected ROAM as the single remote access solution for all healthcare worker and applications.
To support our growth and expansion, we are looking for new team members in a number of roles in both our Saint John and Toronto locations.
If you are looking for a company with an energetic, innovative and entrepreneurial work environment, check us out - we offer exceptional career opportunities.
Careers
Sales Executive
Pre-sales Engineer
Senior Application Architect
Technical Support Specialist
Sales Executive - North America
Reporting to the Vice President of Sales, you have 5+ years successful sales in a healthcare and/or related sales environment. You are an over-achiever and see sale targets and your minimum goal. You are a natural relationship developer and listener, and you thrive on providing your customers with advanced technology solutions. You have experience in developing a territory and executing sales plans and can work in an established team to meet the overall objectives of the organization.
Travel throughout North America is a requirement. You will have an excellent compensation package including a competitive base salary and incentives.
Interested applicants should send their resume, in MS Word format, to this Email.
Pre-sales Engineer
Job Description:
Reporting to the Vice President of Sales, pre-sales engineers work closely with the sales force and partners to provide a single point of contact for technical questions on ROAM. You will be responsible to ensure expectations from customers for ther ROAM serive are clearly understood and met by the engineer and operations teams. Candidates should have 3+ years technical experience plus and additional 2+ years of working directly with customers. Strong people and customer relations skills complemented with understanding of sales process and time/project management is necessary.
Job Responsibities:
- Technical Sales Support.
- On-Site Customer Visits.
- Oversee the deployment of the ROAM service in customers' environments.
- Deliver and prepare technical web demos/presentations.
- Liaison between customers, sales and internal teams.
- Gather application and network info required to configure and build a customer's ROAM service.
- Provide customer training and education technical aspects of ROAM.
- Schedule and attend customer meetings.
- Manage the resolution of customer tickets and prepare technical documentation.
Job Requirements:
- Undergraduate degree in electrical engineering or computer science with a minor in business.
- Strong general technical ability including networking, Unix, Webbase, Java
- Strong MS Office suite ability
- General security understanding
- Strong people and customer relations skills complemented with understanding of sales process and time/project management.
- 3 years + technical experience.
- 5 years + sales/business experience with a project management environment.
This position may require substantial travel depending upon the project.
Interested applicants should send their resume, in MS Word format, to this Email.
Senior Application Architect
Job Description:
The Senior Application Architect is a senior level position on the software development team reporting to the Director of Software Development and Customer Services. The incumbent is responsible for leveraging his or her successful application development, analysis and design experience in a multi-platform environment by leading design efforts for AnyWare Group software initiatives. This is accomplished through interacting with the technical and functional architecture teams as well as the software development teams to translate business requirements into specific application designs.
Job Responsibities:
- Participate in high level design sessions with the functional architect, chief technical architect and development team.
- Work with the development team to identify & resolve gaps in the process definitions.
- Architect the overall physical data environment and infrastructure for software development projects.
- Work with software development project teams during system design to facilitate data modeling and the development of high quality data structures.
- Perform database design, object and relational data modeling, database sizing and capacity planning, as well as backup and recovery.
- Gather application and network info required to configure and build a customer's ROAM service.
- Provide mentoring and guidance to the development teams and assist in the coding of features.
- Ensures that the project implementation adheres to functional designs, technical specifications and
corporate standards.
- Review and critique the developers' implementation specifications.
Interested applicants should send their resume, in MS Word format, to this Email.
Technical Support Specialist
Job Description:
AnyWare Group requires a Technical Support Specialist to join our Help Desk and be a key member of our growing Technical Support Team. The successful candidate should have previous experience in Helpdesk/Helpline operations in a client/server environment.
The Technical Support Specialist will be responsible for providing technical email/phone support to customers on the maintenance and operation of AnyWare Group's service offerings. The successful candidate will assist customers by determining system problems and providing resolutions on technical or service difficulties.
Customer satisfaction is key in the delivery of services. The successful candidate will be required to handle customer issues and perform assigned functions according to standardized policies and procedures. The procedures documenting the operation of our trouble ticket system must be adhered too at all times to maintain service levels.
As part of our Quality Improvement Program initiative, the successful candidate must be willing to participate in the enhancement of our support documentation and/or guidelines, as required.
Other duties include, monitoring network systems, client/customer applications, provide internal user technical support for software/hardware configuration and installations. Technical Support Specialist may be required to provide user on-site support.
The successful candidate must be willing to work on-call rotation providing after-hours support, as required.
Job Requirements:
Technical Requirements
- Knowledge of Linux/Unix systems
- Knowledge of Windows an asset
- Programming knowledge and database experience an asset
- Knowledge of Networking Software and Hardware an asset
Soft Skill Requirements
- Team player/self-starter
- Able to work with minimum supervision
- Strong personal time management
- Analytical ability is required to troubleshoot and resolve technical issues quickly
- Task oriented Ability to work under pressure while maintaining professional demeanor
- Excellent communication skills
- Excellent listening skills
- Flexible with duties
- Must be eager and willing to learn
Interested applicants should send their resume, in MS Word format, to this Email.
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